frequently asked questions
Where are you located?
Cobblestone Gallery is located in the heart of Uptown Waterloo in the Atrium Building on Erb Street W, near the King Street intersection. Check out the contact us page for a map and parking information.
What are your hours?
Monday - Friday 10am-5:30pm
Extended hours during the Christmas season.
The store looks different since I was last in, why is that?
Cobblestone Gallery has been in UpTown Waterloo for over 25 years. The current owner, Aileen Leadbetter is the third owner. Three different owners and a quarter of a century naturally means that changes have occurred - artists retire, styles change, trends come and go and each owner has brought their own personality into the store. Despite any changes, however, we remain strongly Canadian-focused and committed to bringing in only high quality, unique items.
So, if it's been a number of years since you visited, we hope you enjoy the changes in the store and support us as we do our very best to keep the store going, because we all need to celebrate Canadian talent and ensure that there are alternatives to big box stores!
How do I get my pottery/jewellery/cards/etc into the Cobblestone Gallery?
We love to meet new artists, however, sometimes our store is a busy place! The best way to contact us and/or submit your work for consideration is via email.
In your email, please include: a little background info about you/your art, a couple of photos and/or a link to your website; also whether or not your pieces can be found in other stores, and some pricing information (wholesale vs. retail or consignment expectations). Please note, we like to be good neighbours to the stores surrounding us, so if your work is featured in another store close by, we can't in good conscience sell it in our store too.
You can email your info and pics to email@example.com,
If your product seems to be a good fit for the store, we can arrange a face-to-face meeting!
Please also note, that although we love and appreciate many genres of art, not every product or style will be a good fit for the store.
Tip: A little research goes a long way! You've already made the first step by checking out our website. If you've never been to the store before, visiting before emailing is a good way to get a feel for the type of product we sell. You can save yourself a lot of time and effort by discovering what kinds of items we sell and don't sell.
Can I get X in a different colour/size/style?
Many of the items at the Cobblestone Gallery are one of-a-kind and therefore are not always available in a selection of colours, sizes or styles. We are always happy to contact the artist to ask them about other options and many of our artists do custom work. So it doesn't hurt to ask!
Do you sell online?
At the moment, we do not have an e-store, however, if you see something on the website that you would like to buy, please contact us and we can make arrangements to sell and ship it to you. We know being able to buy online is important and we are working towards that goal!
Do you have an email list?
We are currently working on developing an email list for special events and sales. In the meantime, keep checking the website and our Facebook page for what's happening! If you wish to be added to this future list, please email Cobblestone Gallery and let us know.
Do you have wedding/gift registry or wish list option?
We have just switched over to a new POS system and are checking out the possibility of a registry/wish list option. With so many items being one-of-a-kind, we are working on the best way to offer this option.
33 Erb St. W
Waterloo, ON N2L 1S8